Call Center Customer Service Representative - Full time, Onsite (Oakville)

Oakville (ON) On-site Only
Opportunity Number: 2073417
ServiceCustomer Service
LanguageSecurity Clearance
English verbal and writtenCriminal Check at time of placement
Start PeriodDate Posted
ASAPFriday, September 23, 2022
Job Description

Our Regional municipality client is looking for call center customer service representative to join their team. This opportunity is starting off as a 1-month contract with the possibility to be extended. The office is open Monday-Friday 8am-8pm with reduced hours on the weekend. The selected candidate must be available for flexible shifts (evenings and weekends) and full time work hours. The pay rate for this opportunity is $18.00/hr.

Roles and Responsibilities

  • Respond to non emergency related concerns.
  • Answer questions regarding vaccination clinics.
  • Assist callers with scheduling vaccination appointments.
  • Provide resources to callers.
  • Help direct callers to the appropriate community support.

Qualifications and Experience
  • Must be tech savvy and comfortable handling multiple systems (phone and computer)
  • Previous experience in a call center or any customer service related position (restaurant, retail, etc.)
  • Strong communication skills.
  • Ability to work in a fast paced environment.


We’re an equal opportunities employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.
Merci de l’intérêt que vous manifestez pour ce poste. La description du poste nous a été fournie en anglais par notre client. Si vous souhaitez passer l’entrevue avec nous en français ou fournir votre CV en français, nous vous confierons à une personne de notre équipe qui parle français.

Opportunity Number: 2073417

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