Customer Service Representative (On-Site)

Mississauga (ON) On-site Only
Opportunity Number: 2073379
Logistics & Supply ChainCustomer Service
LanguageSecurity Clearance
See DescriptionCriminal Check at time of placement
Start PeriodDate Posted
ASAPWednesday, September 21, 2022
Job Description

Our successful client in the Transportation industry is looking for a Client Relations Coordinator to join their pre-call team.

This role will be 100% working on site in Mississauga.
Monday - Friday: 8-4:30pm OR 830-5pm
Contract to start with potential to go permanent

Pay Rate: $18.92 per hour

Roles and Responsibilities

  • Plan, schedule and confirm services to achieve Customer commitments & project deliverables
  • Work with external & internal teams to coordinate transportation of products from central warehouse to local service warehouses, vendors or customer sites
  • Monitor supply usage for pre-configuration, installation and ensure products are on hand to complete deliveries
  • Ability to work seated for a prolonged period of time.
  • Ability to ensure customers is receiving call backs and follows up as communicated by the customer service representative.
  • Process orders, advise clients and customers of rates
  • Arrange for pick ups and deliveries and coordinating with Tech staff
  • Tracking and tracing shipments
  • Order Entry

Qualifications and Experience
  • Strong Customer Service skills
  • Transportation Industry experience is an asset
  • SAP experience is considered an asset
  • Must be comfortable in fast paced environments and able to multi task well
  • Strong attention to detail
  • Positive Attitude and ability to work in a high volume and fast paced role

We’re an equal opportunities employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.
Merci de l’intérêt que vous manifestez pour ce poste. La description du poste nous a été fournie en anglais par notre client. Si vous souhaitez passer l’entrevue avec nous en français ou fournir votre CV en français, nous vous confierons à une personne de notre équipe qui parle français.

Opportunity Number: 2073379

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