Bilingual Customer Service Representative

Longueuil (QC) On-site Only
Opportunity Number: 2073352
Logistics & Supply ChainCustomer Service
LanguageSecurity Clearance
English 100%, French 90%Criminal Check at time of placement
Start PeriodDate Posted
ASAPTuesday, September 20, 2022
Job Description

Our client in the logistics industry is currently seeking a Bilingual Customer Service Representative to add to their team on a temporary to permanent contract. You are the ideal person for this role if you hold strong customer service skills and can work in a fast paced environment. You would have to be available for a flexible schedule working shifts Monday to Friday 8:30am-4:30pm.
Hourly Pay Rate: $21.00 per hour

Roles and Responsibilities

  • Resolve any related client concerns and any customer inquiries/complaints appropriately.
  • Handle all inbound and outbound correspondence in a professional and courteous manner.
  • Ability to multi task as well as handle multiple customer's issues at a time.
  • Ability to ensure customers is receiving call backs and follows up as communicated by the customer service representative.

Qualifications and Experience
  • Must be fluent in French and English
  • Customer Service or Call Center experience is an asset.

We’re an equal opportunities employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.
Merci de l’intérêt que vous manifestez pour ce poste. La description du poste nous a été fournie en anglais par notre client. Si vous souhaitez passer l’entrevue avec nous en français ou fournir votre CV en français, nous vous confierons à une personne de notre équipe qui parle français.

Opportunity Number: 2073352

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