Onsite Help Desk Support

Ottawa (ON) On-site Only
Opportunity Number: 2073322
HealthcareHelp Desk and Service Desk Support
LanguageSecurity Clearance
See DescriptionNot required
Start PeriodDate Posted
ASAPMonday, September 19, 2022
Job Description

I'm currently staffing a Help Desk position with our private sector clients in the healthcare field. Starting ASAP (ideally this week, or early next week) until the end of November. Must be available Monday to Friday with the occasional 1 shift on a weekend. Working hours are between 6am and 8pm. Must have an open availability between 6am and 8pm Monday to Friday.

Roles and Responsibilities

  • logging and processing support calls coming in
  • talking to clients and users to determine the nature of any problems they encounter with equipment
  • responding to breakdowns, investigating, diagnosing and solving computer software and hardware faults
  • attend daily team huddles and provide input to process engineer or Manager

Qualifications and Experience
  • Bilingual
  • Able to work onsite
  • Vaccinated
  • 1-2 years of relevant and recent Help Desk experience

Education and Certifications

Minimum education required: University Degree or College Diploma

We’re an equal opportunities employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.
Merci de l’intérêt que vous manifestez pour ce poste. La description du poste nous a été fournie en anglais par notre client. Si vous souhaitez passer l’entrevue avec nous en français ou fournir votre CV en français, nous vous confierons à une personne de notre équipe qui parle français.

Opportunity Number: 2073322

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