Operations Support Specialist
|Federal Government||Help Desk and Service Desk Support|
|English verbal and written||Valid Enhanced Clearance|
|Start Period||Date Posted|
|ASAP||Thursday, September 22, 2022|
One of our Federal Government clients is looking for an experienced Operations Support Specialist to assist with the Hardware Services group in the entire lifecycle of IT hardware setup.
Roles and Responsibilities
- Provide systems administration and systems operations support, including setting up user
- Access, user profiles, backup and recovery, day-to-day computer systems operations;
- Perform software upgrades, and apply patches;
- Provide customer interface to ensure requested changes are implemented;
- Monitor computer workload trends and make adjustments to ensure optimum utilization of computer resources
- Provide related briefings and status reports to management; and f. Any other work related to this category
Qualifications and Experience
- 7+ years in an operations support role
- An Enhanced Reliability Security Clearance
- Experience with equipment setup
- Experience monitoring IT equipment and tracking repairs
- Experience providing support and recommendations to technicians and end users
- Strong knowledge of COTS such as MS-word, and MS-excel to create reports and documents
We appreciate all applicants however, only those who qualify will be contacted.
We’re an equal opportunities employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.
Merci de l’intérêt que vous manifestez pour ce poste. La description du poste nous a été fournie en anglais par notre client. Si vous souhaitez passer l’entrevue avec nous en français ou fournir votre CV en français, nous vous confierons à une personne de notre équipe qui parle français.
Two weeks +
Two weeks +