Customer Service Representative

Ottawa (ON) Both (on-site & remote)
Opportunity Number: 2072916
Non-Profit & CharitiesCustomer Service
LanguageSecurity Clearance
English verbal and writtenNot required
Start PeriodDate Posted
One to two weeksFriday, August 26, 2022
Job Description

Seeking experienced customer service representatives with strong communication skills and a passion for people to fill current opportunities in the Ottawa area. You will have an excellent ability to build client relationships and have experience using Microsoft Office. This is a 3 month contract role.

Roles and Responsibilities

  • Be the first point of contact for customers over the phone and by email
  • Handle any incoming customer requests and manage daily office operations
  • Register incoming calls and emails
  • Follow up on any outstanding reports and confirm status of pending customer requests

Qualifications and Experience
  • Strong oral and written communication skills and providing excellent service over the phone
  • Excellent communication skills in English, verbal and written
  • Ability to fill customer requests under tight deadlines
  • Strong organization skills
Must have:

  • Have experience using Microsoft Office products
  • Have experience working with PDFs and formatting documents
Nice to have:

  • Experience in a Customer Service role

Education and Certifications

Minimum education required: University Degree or College Diploma

Apply today!

We’re an equal opportunities employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.
Merci de l’intérêt que vous manifestez pour ce poste. La description du poste nous a été fournie en anglais par notre client. Si vous souhaitez passer l’entrevue avec nous en français ou fournir votre CV en français, nous vous confierons à une personne de notre équipe qui parle français.

Opportunity Number: 2072916

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