Customer Service Representative

Mississauga (ON) Both (on-site & remote)
Opportunity Number: 3030230
ManufacturingCustomer Service
LanguageSecurity Clearance
Fluent French and EnglishNot required
Start PeriodDate Posted
ASAPThursday, September 1, 2022
Job Description

Our client in the manufacturing industry is looking for a Bilingual and Unilingual Customer Service Representative to join their team in Mississauga. This position is located at the main intersection of Highway 401 and Kennedy Road, starting fully onsite for training and will then move into a hybrid model afterwards. You will be working Monday - Friday, 8am- 5pm. This position is starting as a 3 month contract with a possibility of extension or going permanent based on performance.

Roles and Responsibilities

  • Handling inbound and outbound calls and emails
  • Tracking online orders
  • Answering customer inquiries
  • Managing stock
  • Communicating with the internal sales, supply chain, and inventory teams

Qualifications and Experience
  • Strong communication skills
  • Ability to multitask
  • Strong organization skills
  • Strong typing skills
  • Previous experience in call centre environment

The payrate for this position is $20/hr for English unilingual candidates, $22/hr for French English bilingual candidates.

We’re an equal opportunities employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.
Merci de l’intérêt que vous manifestez pour ce poste. La description du poste nous a été fournie en anglais par notre client. Si vous souhaitez passer l’entrevue avec nous en français ou fournir votre CV en français, nous vous confierons à une personne de notre équipe qui parle français.

Opportunity Number: 3030230

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