Construction Warranty Technician - Hybrid

Hamilton (ON) Both (on-site & remote)
Opportunity Number: 2072563
PermanentUp to: $75,000.00
ConstructionConstruction & Property Management
LanguageSecurity Clearance
English verbal and writtenNot required
Start PeriodDate Posted
Two weeks +Wednesday, September 28, 2022
Job Description

We are seeking a knowledgeable Warranty professional in the GTA. This role is full-time, hybrid and has benefits that start on Day 1!

The perfect candidate would have construction knowledge as well as an understanding of warranty processes.

Roles and Responsibilities

  • Collaborate with parties to promote early resolution of warranty claims.
  • Have a good understanding of relevant technical standards for identifying warranty issues, offering suggestions while keeping with the merit of the claim and interest of the parties involved.
  • Consulate vendors, builders and homeowners regarding warranty related issues.
  • Conduct inspection meetings with clients and make rulings and decisions on issues on behalf of the company.
  • Represent the company as a witness at the License Appeal Tribunal and the Builder Arbitration Forum
  • Provide timely and consistent service to home buyers, owners, vendors and their agents as well as other stakeholders and clients.

Qualifications and Experience
  • 3+ years of residential construction experience
  • Experience in dispute resolution, in roles such as a mediator, conciliator or adjudicator or skills related to managing the complaint process that involves hearing participants, analyzing information and making decisions.
  • Excellent communication skills both written and verbally.
  • Ability to maintain confidences, exercise good judgement and discretion.
  • Excellent negotiating, time management and interpersonal skills,
  • Comprehensive knowledge of Ontario Building Code and construction practices in Ontario.
Must have:

  • Valid 'G' class driver's license.
  • Access to high-speed internet in home office.

APPLY TODAY by using the button below OR by emailing your resume to Dom at

We’re an equal opportunities employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.
Merci de l’intérêt que vous manifestez pour ce poste. La description du poste nous a été fournie en anglais par notre client. Si vous souhaitez passer l’entrevue avec nous en français ou fournir votre CV en français, nous vous confierons à une personne de notre équipe qui parle français.

Opportunity Number: 2072563

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