Customer Service Representative (Multiple) - Remote anywhere in Canada

Ottawa (ON) Remote Only
Opportunity Number: 2072477
ServiceCustomer Service
LanguageSecurity Clearance
English 100%, French 70%Criminal Check at time of placement
Start PeriodDate Posted
ASAPThursday, September 1, 2022
Job Description

Our client is looking for MULTIPLE remote customer service representatives to work remotely within Canada. The hourly wage is 16$/hour. The equipment is not provided, therefore you will need to have a PC, headset and your own phone.

Roles and Responsibilities

  • Have great communication skills
  • Manage large amounts of incoming phone calls
  • Identify and assess customers' needs and achieve satisfaction
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Follow communication procedures, guidelines and policies
  • Ability to multi-task, prioritize, and manage time effectively

Qualifications and Experience
  • High school Diploma
Nice to have:

  • Prior Customer Service experience

Apply Today!

We’re an equal opportunities employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.
Merci de l’intérêt que vous manifestez pour ce poste. La description du poste nous a été fournie en anglais par notre client. Si vous souhaitez passer l’entrevue avec nous en français ou fournir votre CV en français, nous vous confierons à une personne de notre équipe qui parle français.

Opportunity Number: 2072477

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