Bilingual Membership Services Representative Permanent /Full-time

Montreal (QC) On-site Only
Opportunity Number: 2071943
Financial ServicesCustomer Service
LanguageSecurity Clearance
See DescriptionNot required
Start PeriodDate Posted
Two weeks +Monday, July 4, 2022
Job Description

Our reputable client is looking for a Bilingual Membership Services Representative to join their team on a permanent basis. This is an onsite opportunity with office located in Montreal. Great benefits and culture!

Roles and Responsibilities

  • Process benefit payments in accordance with Plan rules and Legislation
  • Peer review of benefit payments, and non-standard communications
  • Communicate, written and verbal, with members, trustees, trust fund advisors and service
  • organizations, local unions, plan beneficiaries, regional offices, etc.
  • Understand and applying the terms of the Plan Text
  • Maintain member records
  • Prepare monthly reports
  • Meet with plan members to assist with completion of benefit application forms
  • Assist with special projects
  • Other administrative duties as required/assigned

Qualifications and Experience
  • Minimum 3 years of experience in the administration of Defined Benefit Pension Plans
  • Knowledge of the Supplemental Pension Plan Act of Québec
  • Strong aptitude for figures
  • Ability to prioritize and manage a varied work environment is essential
  • High degree of initiative
  • Good working knowledge of Microsoft Word, Excel
  • Excellent organizational skills, with attention to detail/accuracy
  • Excellent communication skills, both written and verbal, are essential (French and
  • English)


We’re an equal opportunities employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.
Merci de l’intérêt que vous manifestez pour ce poste. La description du poste nous a été fournie en anglais par notre client. Si vous souhaitez passer l’entrevue avec nous en français ou fournir votre CV en français, nous vous confierons à une personne de notre équipe qui parle français.

Opportunity Number: 2071943

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