Customer Service Representative Long Term!

Job Description

Our client, a well-established company located near St Laurent is looking to hire a Customer Service Representative to join their busy team!

The role of the CSR is to manage the day-to-day orders, provide administrative support, communicate with account representatives and manage the maintenance of accounts.

The CSR also possesses good communication skills, both written and verbal and thrives in a fast paced environment.

This position has a high potential to be extended into permanent based on performance

Roles and Responsibilities

• Handle any incoming customer requests and manages daily office operations
• Register incoming calls and emails and manage a busy Outlook inbox
• Complete order entry and data entry responsibilities
• Book webinars, manage online database
• Follow up on any outstanding reports and confirm status of pending requests

Qualifications and Experience

• Experience in business email correspondence
• Experience working in Microsoft Excel and Outlook
• Strong organization skills
• Strong oral and written communication skills
• Fluent in English, French is an asset

This position is entry level, the client is looking for 6 months of office or call centre experience. #glassdoor

We’re an equal opportunities employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.
Merci de l’intérêt que vous manifestez pour ce poste. La description du poste nous a été fournie en anglais par notre client. Si vous souhaitez passer l’entrevue avec nous en français ou fournir votre CV en français, nous vous confierons à une personne de notre équipe qui parle français.