Customer Service Representative -Banking Industry

Job Description

Customer Service Specialist- Financial Sector

Roles and Responsibilities

• Provide superior customer service in a professional and friendly manner.
• Informing customers with accurate information about the Bank’s products and services.
• Assist customers with self-service banking and attending to customers in an orderly and positive manner.
• Record keeping as per branch requirements and their policies and standards.
• Ability to promote the Bank’s products and services; where appropriate, cross-sell and refer them to relevant branch or Bank staff.

Qualifications and Experience

• Entry level position!
• Strong data entry skills

Must have:

• A positive attitude every day

Nice to have:

• Excel skills

Education and Certifications

Minimum education required: High School Diploma

We’re an equal opportunities employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.
Merci de l’intérêt que vous manifestez pour ce poste. La description du poste nous a été fournie en anglais par notre client. Si vous souhaitez passer l’entrevue avec nous en français ou fournir votre CV en français, nous vous confierons à une personne de notre équipe qui parle français.