IT Program Manager

Toronto (ON) Both (on-site & remote)
Opportunity Number: 2068403
Information TechnologyIT Leadership and Management
LanguageSecurity Clearance
English verbal and writtenNot required
Start PeriodDate Posted
ASAPTuesday, January 11, 2022
Job Description

Our utilities industry client is looking for IT Program Manager to join on a 1-year contract to be a liaison for both technical and business stakeholders.

Roles and Responsibilities

  • Build the Project Plan to execute the assigned work
  • Proactively follow up with project stakeholders on the status of tasks and timelines
  • Identify risks and mitigate as necessary, and escalate items to Senior Management as needed
  • Accountable for the timely delivery of projects as per established project plans
  • Participate in end-to-end implementation planning including, issue management, communication and change management
  • Gather and document technical data to build the TH Strategy for MS Exchange and
  • Self Serve IT Tools
  • Evaluate the ongoing system patching with suggestions to optimize activities
  • Maintain and govern the Remedy Roadmap
  • Identify key metrics to support Business Decisions and gather system data accordingly
  • Complete an industry scan to determine key players in the Data Blending and facilitate a POC or RFP to assess optimal fit for company's need
  • Build system roadmaps by working closely with the system administrators and support teams
  • Identify opportunities to improve and automate processes
  • Review the Incident and Problem Management Processes with the teams and provide recommendations to close gaps uncovered
  • Review the Centralized Monitoring Framework and provide recommendations to improve administration and reporting
  • Prepare business presentations and reports in MS PowerPoint, Excel and Word

Qualifications and Experience
  • Bachelor degree in any one of the following areas Business, Engineering &Computer Science
  • Microsoft Exchange
  • Blackberry UEM
  • MS Outlook* Advanced
  • MS Office * Advanced
Nice to have:

  • PowerPoint Advanced
  • MS Visio Advanced
  • Incident Management Advanced
  • Problem Management Advanced

We’re an equal opportunities employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.
Merci de l’intérêt que vous manifestez pour ce poste. La description du poste nous a été fournie en anglais par notre client. Si vous souhaitez passer l’entrevue avec nous en français ou fournir votre CV en français, nous vous confierons à une personne de notre équipe qui parle français.

Opportunity Number: 2068403

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