Bilingual Customer Service Representative ONSITE/REMOTE

Ottawa (ON) Both (on-site & remote)
Opportunity Number: 2068285
Financial ServicesCustomer Service
LanguageSecurity Clearance
See DescriptionNot required
Start PeriodDate Posted
Two weeks +Friday, July 22, 2022
Job Description

We are proactively seeking candidates who are interested in Bilingual Customer Service Representative roles in ENGLISH/FRENCH. You are the ideal person for this role if you hold strong customer service skills, are perfectly bilingual in French and English, and can work in a fast paced environment. This role will be a Monday to Friday role!

Roles and Responsibilities

  • Resolve any related client concerns and any customer inquiries/complaints appropriately.
  • Handle all inbound correspondence in a professional and courteous manner.
  • Ability to multi task as well as handle multiple customer's issues at a time.
  • Ability to work seated for a prolonged period of time.
  • Ability to ensure customers is receiving call backs and follows up as communicated by the customer service representative.

Qualifications and Experience
  • Customer Service or Call Center experience is an asset - retail backgrounds also encouraged to apply.
  • Must be fluent in English and French

We’re an equal opportunities employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.
Merci de l’intérêt que vous manifestez pour ce poste. La description du poste nous a été fournie en anglais par notre client. Si vous souhaitez passer l’entrevue avec nous en français ou fournir votre CV en français, nous vous confierons à une personne de notre équipe qui parle français.

Opportunity Number: 2068285

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