Customer Service Agents (Office Environment) No Sales - Seeking Retail or Restaurant Experience

Ottawa (ON) On-site Only
Opportunity Number: 40130479
Transportation & LogisticsCustomer Service
LanguageSecurity Clearance
English 100%, French 90%Valid Enhanced Clearance
Start PeriodDate Posted
ASAPFriday, January 21, 2022
Job Description

This is an a great opportunity (with a possibility of permanency) to use your top notch client service skills on a daily basis and to work as part of a fun and creative team. Steps away from Preston Street, you are surrounded by great shopping, restaurants, and entertainment.

Roles and Responsibilities

  • Provide excellent customer service to clients over the phone, over video chat, and via an online chat portal
  • Coordinate logistics for moving projects
  • Answer general inquiries
  • Schedule different project phases and liaise with both clients and vendors
  • Verify and submit expenses claims
  • Conduct follow ups

Qualifications and Experience
  • A college diploma or bachelor's degree
  • Previous experience in customer service (ideally retail or restaurant)
  • Majority of candidates will be fluently bilingual however we will be considering a few unilingual superstars
  • Excellent customer service skills and a great attitude
  • Strong communication skills (both written and spoken)
  • Must qualify for an enhanced reliability clearance
  • Must pass a criminal record check
  • Must provide references

Apply today! Applicants must be available for shifts ranging from 8AM - 8PM Monday - Friday
Hiring to start January 31st
Pay: $17.18/hour

We’re an equal opportunities employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.
Merci de l’intérêt que vous manifestez pour ce poste. La description du poste nous a été fournie en anglais par notre client. Si vous souhaitez passer l’entrevue avec nous en français ou fournir votre CV en français, nous vous confierons à une personne de notre équipe qui parle français.

Opportunity Number: 40130479

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