Leasing Manager - Residential

Toronto (ON) Both (on-site & remote)
Opportunity Number: 2067932
ConstructionConstruction & Property Management
LanguageSecurity Clearance
English verbal and writtenNot required
Start PeriodDate Posted
One to two weeksThursday, January 6, 2022
Job Description

Altis Recruitment, on behalf of our Toronto client, is seeking a Leasing Manager to qualify prospective residents, complete lease agreements, collect rental deposits and provide a superior level of customer service to prospective and existing residents. They are looking to hire as soon as possible!

Roles and Responsibilities

  • Leasing responsibilities: Encourage appointments or viewings with all prospective resident callers or walk-ins; Qualify prospective residents to determine their needs and suitability as candidates; Tour prospective residents through suites for lease ; Answer phone calls and give out leasing information as dictated by policy/procedure; Shop competition through phone calls and site market surveys; Assist with the composition of newspaper advertisements and; Compile and update listings of available rental units
  • Renting and Administration responsibilities: Prepare, process rental applications; Contact credit bureau, previous landlords, and check employment history to assess credit worthiness of prospects; Follow up with new residents to ensure satisfaction with their suite and determine if they have further needs; Follow up with existing residents to ensure work orders have been completed correctly and in a timely manner; Utilize computerized property management system to record transactions and run and compile various operating reports; Create, organize and update requested reporting; Assist property manager
  • Marketing and Business Development responsibilities: Maintain an overall focus on enhancing the customer experience; Hold open houses; Create and prepare any newsletters, flyers and written summaries of available suites; Communicate with prospective residents requiring information; Help coordinate resident events (socials etc.); Assist Regional Coordinator of Marketing & Development where required
  • Management and Training responsibilities: Interview candidates and provide hiring recommendations to district manager and property manger; Complete thorough orientation and training of new and existing staff (refer to schedule of training responsibilities); Foster an environment to encourage continuous staff development and a strong customer service attitude; Establish and monitor work schedules of staff in accordance with corporate guidelines and to meet high turnover periods; Manage staff including resolving conflicts and handling disciplinary action; Thorough understanding of annual budgets and operating and capital plans

Qualifications and Experience
  • Management experience
  • Exceptional customer service skills
  • Strong interpersonal skills
  • Experience in sales
  • Excellent written and oral communication skills
Must have:

  • Maintain a professional and presentable appearance at all times
  • Strong command of MS Office products: Word, Excel, PowerPoint
  • Self starter with high degree of initiative, creativity and flexibility
Nice to have:

  • Experience with leasing apartments or selling condominiums an asset

If this role sounds interesting and you are qualified - please apply directly here or reach our to Sarah at 613-696-7475 or!

We’re an equal opportunities employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.
Merci de l’intérêt que vous manifestez pour ce poste. La description du poste nous a été fournie en anglais par notre client. Si vous souhaitez passer l’entrevue avec nous en français ou fournir votre CV en français, nous vous confierons à une personne de notre équipe qui parle français.

Opportunity Number: 2067932

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