Customer Service Representative Bilingual French and English - Permanent

Burlington (ON) On-site Only
Opportunity Number: 2067556
PermanentFrom: $50,000.00 To: $60,000.00
ManufacturingCustomer Service
LanguageSecurity Clearance
English 100%, French 80%Not required
Start PeriodDate Posted
ASAPFriday, November 19, 2021
Job Description

Our client is a global market leader in providing hardware solution and innovation to the furniture, kitchen and cabinet, architectural millwork and hospitality industries. They are seeking a permanent full time FRENCH AND ENGLISH customer service representative to join their team and be the face and voice to customers. There is ample room for growth within this company and great benefits!

Roles and Responsibilities

  • Managing customer needs via phone calls and emails
  • Working with customers to create and modify orders
  • Educating customers on what’s new and innovative in our industry is part of every day.
  • Account creation
  • Arranging pickups with customers
  • Entering complaints and returns into system
  • Being a part of a team philosophy of engagement by working with the team to achieve company targets and objectives
  • Ability to effectively work with colleagues from all departments, sales, marketing, purchasing, accounting

Qualifications and Experience
  • This is a Bilingual position, verbal and written fluency in English and French is required
  • Learning agility is an asset.
  • Proficient working knowledge of Microsoft Office Suite required
  • Experience with furniture or architectural hardware is an asset
  • SAP experience is a strong asset
  • Soft skills in working with customers
  • Ability to take initiative, strong work ethic, and behave with a sense of urgency
  • Excellent organizational and planning skills

They offer a competitive compensation package and a great work environment and team atmosphere. Apply if this is for you!

We’re an equal opportunities employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.
Merci de l’intérêt que vous manifestez pour ce poste. La description du poste nous a été fournie en anglais par notre client. Si vous souhaitez passer l’entrevue avec nous en français ou fournir votre CV en français, nous vous confierons à une personne de notre équipe qui parle français.

Opportunity Number: 2067556

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