JOBS

Business Process Re-engineering Consultant - WON Contract

Ottawa (ON) Remote Only
Opportunity Number: 40130106
Duration
Contract
IndustrySpecialization
Federal GovernmentBusiness Analysis
LanguageSecurity Clearance
English verbal and writtenValid Enhanced Clearance
Start PeriodDate Posted
ASAPFriday, November 5, 2021
Job Description

Our Federal Government client is looking for a Business Process Re-engineering Consultant to support ITSM process integration, alignment, harmonization & standardization for all Services within the department, with a special focus on Cloud Computing, Digital Communications and Data Centre and Network services. This contract goes until March 2022 plus extension and it is fully remote!

Roles and Responsibilities

  • Conduct in-depth analysis of current processes and procedures, and provide expert advice on opportunities to improve efficiency and effectiveness
  • In conjunction with the technical subject matter experts (SME), document the Service lifecycle artefacts (IT Service management based) for Services deliverables, including such things as the service strategy, and the service design.
  • Document the IT service catalogue entry for the service, by documenting the associated service definition, service levels, etc.
  • Provide expert advice in defining new requirements and opportunities for applying efficient and effective solutions


Qualifications and Experience
  • 10 years of experience in the past 15 years as a Business Process Re-engineering Consultant resource providing support and consultation in relation to the identification and evaluation of critical success parameters, factor and performance measurements;
  • 10 years of experience within the last fifteen (15) years in identifying and documenting business requirements and deliverables/outputs within IM/IT projects;
  • 5 years of experience within the last ten (10) years in implementing ITIL principles and practices in a large IT Infrastructure Environment;
  • 10 years’ experience within the last fifteen (15) years in the documentation of service lifecycle artefacts such as a service strategy or a service design;
  • 5 years’ experience within the past fifteen (15) in the integration of ITSM process.

Education and Certifications

Minimum education required: University Degree or College Diploma



We’re an equal opportunities employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.
Merci de l’intérêt que vous manifestez pour ce poste. La description du poste nous a été fournie en anglais par notre client. Si vous souhaitez passer l’entrevue avec nous en français ou fournir votre CV en français, nous vous confierons à une personne de notre équipe qui parle français.

Opportunity Number: 40130106

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