Computer Application Support - Bilingual

Ottawa (ON) On-site Only
Opportunity Number: 40130075
Federal GovernmentHelp Desk and Service Desk Support
LanguageSecurity Clearance
Fluent French and EnglishValid Secret Clearance
Start PeriodDate Posted
One to two weeksWednesday, November 3, 2021
Job Description

Our prestigious public sector is looking for an experienced and bilingual Computer Application Support candidate. Located in the heart of downtown Ottawa, this opportunity is set for a 1 year contract.

Roles and Responsibilities

  • Network Monitoring at a national level. Review alerts from monitoring tools and respond accordingly.
  • Consolidate actions associated with events and publish reports.
  • Respond to incidents and coordinate responses from service providers.
  • Respond directly to calls from users or service desks in deployed operations.
  • Route incidents to internal providers for national telecommunications systems.
  • Respond to calls from end clients in the NCR for assistance with their classified terminals, accounts, or application.

Qualifications and Experience
Must have:

  • Graduated from a recognized post secondary institution with a certificate, degree or diploma in computer science or other relevant fields
  • 1+ years experience providing desktop support services in a Windows environment
  • Fluent in both French & English
  • Valid Secret security clearance

Education and Certifications

Minimum education required: University Degree or College Diploma

We welcome and appreciate all application although only those being considered for the role will be contacted

We’re an equal opportunities employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.
Merci de l’intérêt que vous manifestez pour ce poste. La description du poste nous a été fournie en anglais par notre client. Si vous souhaitez passer l’entrevue avec nous en français ou fournir votre CV en français, nous vous confierons à une personne de notre équipe qui parle français.

Opportunity Number: 40130075

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