Customer Service Sales Agent - MULTIPLE positions (Niagara/St.Catharine's Region)

St Catharines (ON) On-site Only
Opportunity Number: 2066710
4 months
Professional ServicesCustomer Service
LanguageSecurity Clearance
English verbal and writtenCriminal Check at time of placement
Start PeriodDate Posted
ASAPTuesday, September 27, 2022
Job Description

The Call Centre Sales Advisor role would involve you interacting with customers across multiple channels i.e. phone, emails and live web chat (80% being on phone). It is an outbound process so you would be the one reaching out to the customers who would primarily be small or medium sized business owners or advertisers, who use social media platform to advertise their business.
If you think you can see yourself delivering WOW SERVICE as a member of their organization, then check out the details below!
• Hourly wage of $20.43/hour
• PLUS 4% vacation pay
• PLUS an annual bonus of up to $1,000
• PLUS mandatory fun? Yes, please.
• PLUS, if you love it there as much as they love having you – there is a great opportunity to stay on in a permanent position.
• Monday - Friday for an 8 hour shift between the hours of 9:00am - 6:30pm EST
• 4 Month Contract to Start (based on attitude and performance, could go permanent)
• FULLY ONSITE - (Downtown Ottawa)
THE 2 PP’s (Permanent Perks):
• A multitude of benefits and incentives to stay healthy and fit.
• Plenty of paid time off for life, vacations, staycations, and rest.

Roles and Responsibilities

  • Outbound calling
  • Reaching daily call goals
  • Communicating with advertisers, customers and businesses
  • Sending and receiving emails
  • Selling and upgrading products and services to customers
  • Providing excellent customer service skills
  • Tracking performance on ads
  • Receiving new accounts on a monthly basis
  • Schedule calls with advertisers and businesses
  • Qualifications and Experience

Qualifications and Experience
  • Great Written + Verbal communication skills
  • 1 year customer service skills
  • Sales experience is considered an asset
  • Education and Certifications
  • Minimum education required: High School Diploma

• Ready? Set… APPLY!

We’re an equal opportunities employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.
Merci de l’intérêt que vous manifestez pour ce poste. La description du poste nous a été fournie en anglais par notre client. Si vous souhaitez passer l’entrevue avec nous en français ou fournir votre CV en français, nous vous confierons à une personne de notre équipe qui parle français.

Opportunity Number: 2066710

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