Bilingual Customer Service Specialist - FULLY REMOTE

Toronto (ON) Remote Only
Opportunity Number: 2066259
Financial ServicesCustomer Service
LanguageSecurity Clearance
English verbal and writtenCriminal Check at time of placement
Start PeriodDate Posted
ASAPMonday, September 12, 2022
Job Description

Our well managed and fast-growing Financial Services client, located in a beautiful office in the downtown Toronto Financial District, is currently looking to grow their Permanent Remote Customer Service team!

You are the ideal person for this role if you hold strong customer service skills, and can work in a fast paced environment. Our client offers a great foot in the door into an established work-place setting where you will receive both comprehensive training and professional development.

This role offers great compensation, RRSP matching and benefits, and very strong opportunity to advance within the company. It's a Monday to Friday role with the occasional Saturday - apply today and start as soon as possible!

Roles and Responsibilities

  • Resolve any related client concerns and any customer inquiries/complaints appropriately.
  • Handle all inbound correspondence in a professional and courteous manner.
  • Ability to multi task as well as handle multiple customer's issues at a time.
  • Ability to work seated for a prolonged period of time.
  • Ability to ensure customers is receiving call backs and follows up as communicated by the customer service representative.

Qualifications and Experience
  • Customer Service or Call Center experience is an asset - retail and restaurant backgrounds also encouraged to apply

Apply Today!

We’re an equal opportunities employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.
Merci de l’intérêt que vous manifestez pour ce poste. La description du poste nous a été fournie en anglais par notre client. Si vous souhaitez passer l’entrevue avec nous en français ou fournir votre CV en français, nous vous confierons à une personne de notre équipe qui parle français.

Opportunity Number: 2066259

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