JOBS

Bilingual Customer Service Representative - ONSITE/REMOTE

Toronto (ON) Both (on-site & remote)
Opportunity Number: 2065447
DurationSalary
PermanentFrom: $40,000.00
IndustrySpecialization
Financial Services & InsuranceCustomer Service
LanguageSecurity Clearance
English 100%, French 90%Not required
Start PeriodDate Posted
Two weeks +Monday, November 8, 2021
Job Description

We are proactively seeking candidates who are interested in Bilingual Customer Service Representative roles in (ENGLISH/FRENCH). We have a well managed and fast-growing Financial Services client, located in a beautiful office in the downtown Toronto Financial District, who will be looking to grow their Permanent BILINGUAL Customer Service team!

You are the ideal person for this role if you hold strong customer service skills, are perfectly bilingual in French and English, and can work in a fast paced environment. Our client offers a great foot in the door into an established work-place setting where you will receive both comprehensive training and professional development.

This role will be a Monday to Friday role! MUST BE: Willing to work onsite once a month and from home.

Roles and Responsibilities

  • Resolve any related client concerns and any customer inquiries/complaints appropriately.
  • Handle all inbound correspondence in a professional and courteous manner.
  • Ability to multi task as well as handle multiple customer's issues at a time.
  • Ability to work seated for a prolonged period of time.
  • Ability to ensure customers is receiving call backs and follows up as communicated by the customer service representative.


Qualifications and Experience
  • Customer Service or Call Center experience is an asset - retail backgrounds also encouraged to apply.
  • Must be fluent in English and French

Education and Certifications

Minimum education required: High School Diploma



We’re an equal opportunities employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.
Merci de l’intérêt que vous manifestez pour ce poste. La description du poste nous a été fournie en anglais par notre client. Si vous souhaitez passer l’entrevue avec nous en français ou fournir votre CV en français, nous vous confierons à une personne de notre équipe qui parle français.

Opportunity Number: 2065447

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